Effective Date: April 30, 2025
Overview
At Aerial Cirque Over Denver (“ACOD,” “we,” “us,” or “our”), your privacy matters. Whether you’re signing up for a class, attending a camp, performing in a showcase, or simply browsing our website, we are committed to handling your personal information with care and transparency. By accessing or using our website and services, you consent to the practices described in this Privacy Policy.
What Information We Collect
We collect the following information as necessary to operate our programs and improve our services:
- Contact details: Name, email, phone number, mailing address
- Birthdate and age: For age-specific class and camp registration
- Emergency contact information
- Account activity: Class registrations, attendance, program participation
- Communication history: Email or SMS conversations with our team
- Website use information: IP address, browser type, cookies
Note: All payments are processed securely via Stripe through our booking platform Momence. ACOD does not store or access your full credit card details.
How We Use Your Information
We use your information to:
- Register students for classes, camps, performances, and other services
- Communicate class reminders, schedule updates, or urgent notices
- Send receipts and confirmation emails for purchases and registrations
- Share newsletters or promotional emails (only if you’ve opted in)
- Understand participation trends and improve our offerings
Sharing of Information
We never sell or rent your personal data.
We only share information with:
- Trusted third-party service providers who support our operations:
- Momence
- Stripe
- Legal or safety authorities, if required to comply with the law or protect ACOD, our staff, and our students
These providers are contractually obligated to use your information only on our behalf and in accordance with privacy standards.
Data Protection and Security
We take data security seriously. Your information is protected by:
- HTTPS encryption on our website
- Encrypted payment processing via Stripe
- Controlled internal access to student and customer data by authorized ACOD staff only
However, please be aware that no internet transmission is entirely secure.
Cookies & Website Analytics
We may use cookies and other tracking technologies to enhance your website experience. This may include:
- Session tracking to improve website navigation
- Cookie-based pop-ups to avoid showing repeated messages
- General, non-personal website analytics via Google Analytics
We do not use cookies for advertising or behavioral tracking. You may disable cookies in your browser settings.
Email Communication & Opt-Out
If you opt into our mailing list, we may send you:
- Class registration reminders and announcements
- Studio news, special events, and program promotions
You can unsubscribe at any time using the link in any email or by contacting us at info@aerialcirqueoverdenver.com.
Note: Even if you opt out of marketing emails, we will still send you transactional emails related to your registration or account.
Data Retention and Your Rights
Data Retention:
- Momence account records (class history, transactions) are retained indefinitely for business records unless deleted by the user.
- Email addresses remain in our system until you unsubscribe or they bounce.
- Website contact form messages are retained only as long as necessary to respond to your inquiry.
You have the right to:
- Access the personal information we hold about you
- Request updates or corrections to your data
- Request deletion of your personal information
- Withdraw consent from marketing communications
To make any of these requests, email us at info@aerialcirqueoverdenver.com
Children’s Privacy
We do not knowingly collect personal information from children under 13 without verified parental or guardian consent. If you believe your child’s information has been collected inappropriately, please contact us so we can promptly address it.
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted here with an updated effective date. We encourage you to review this page regularly.
Contact Information
If you have questions or privacy concerns, please reach out:
Aerial Cirque Over Denver
info@aerialcirqueoverdenver.com
4605 Quebec St denver, CO. 80216
